Skip to main content

Change email address

To change the email address for an existing Microsoft Exchange 2019 account with centron, particularly if your domain name has changed, follow these steps:

  1. Logging in to centron:
    • Log in to your centron account.
  2. Accessing email settings:
    • Click on ‘Menu’ in the top-left corner of the main navigation bar, then click on ‘Email’.
  3. Selecting the correct contract (optional):
    • If you have multiple email contracts, select the contract in which you wish to make the change. The view may vary depending on the selected layout (tile or list view).
  4. Selecting an email address:
    • In the overview of your email addresses, click on the email address you wish to edit to open its settings.
  5. Editing the email address:
    • In the settings, click on the row containing the email address to edit it.
    • The “Change email address” page will appear.
  6. Changing the name or domain:
    • You can edit the name part of the address (everything before the @ symbol) directly in the text field.
    • If you wish to change the email domain, click on ‘Change domain’ and select the desired domain.
  7. Saving the changes:
    • Click ‘Save’. Your email settings will be updated and you’ll be able to use your new address within a few minutes.

Please note that, following this change, your email account will only be accessible via the new address. This change should therefore be carefully planned and communicated to ensure that no important emails are lost.