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Migrate centron and AirMail mailboxes to Exchange


To migrate your existing Mail Basic and Mail Business mailboxes to Microsoft Exchange 2019, follow these steps:

  1. Renaming your email address:
    • First, change the email addresses of your existing Mail Basic and Mail Business mailboxes by adding a suffix such as _old (e.g. max.mustermann_old@example.com).
    • This change is necessary as an email address cannot be used for multiple accounts at the same time.
    • For instructions on how to change your email address in your centron customer account, see ‘Change email address’.
  2. Setting up an email address for a Microsoft Exchange 2019 account:
    • In the Microsoft Exchange 2019 contract, create the email addresses using the original names (e.g. max.mustermann@example.com).
    • For instructions on setting up Microsoft Exchange 2019, see the article “Setting up Microsoft Exchange® 2019”.
  3. Please note:
    • Please note that once renamed, the Mail Basic or Mail Business mailbox will no longer be accessible via the original email address.
    • You must therefore ensure that you set up a corresponding Microsoft Exchange 2019 account for each mailbox.
  4. Migrating emails using the centron Email Migration tool:
    • Once you have renamed the email addresses and created the new addresses in the Microsoft Exchange 2019 contract, migrate the emails and folders.
    • You can find instructions for this under ‘Moving emails and folders to another centron email mailbox using the centron Email Migration tool’.
  5. Set up your Microsoft Exchange 2019 account in apps or applications:
    • Delete the old account settings in the relevant app or application.
    • Set up a new account for your Microsoft Exchange 2019 mailbox in the desired apps or applications.
    • Step-by-step instructions for various apps and applications can be found under ‘Microsoft Exchange 2019’.

By following these steps, you will successfully migrate your existing mailboxes to Microsoft Exchange 2019.