Introduction to GDAP
For security reasons, Microsoft introduced Granular Delegated Admin Privileges (GDAP) on 1 June 2022 to enhance security when managing customer accounts in line with Microsoft’s zero-trust principle. The zero-trust principle is an IT security concept. Under this principle, the provider from whom you purchase a Microsoft 365 licence is granted the lowest possible access permissions in order to minimise potential risks.
If, as a new customer, you purchase a Microsoft 365 licence via centron, you must grant centron the necessary permissions in the Microsoft Admin Centre so that this licence can be created and managed in your centron account. These permissions are also required to link domains hosted with centron to Microsoft 365. Furthermore, centron’s customer service team needs these permissions to be able to assist you with any queries regarding Microsoft 365.
GDAPs are granted by you for a period of 2 years (730 days). After this period, for security reasons, you must grant the necessary rights again. You cannot restrict the rights that have been granted. Nor can the granting of these rights be revoked during the aforementioned period.
Important information
If you do not assign these rights to centron, centron will not be able to manage your Microsoft 365 licences. In this case, you will need to manage your Microsoft 365 licences yourself, without the service and support provided by centron, by using the Microsoft Admin Centre. This also applies if you do not re-assign the GDAP to centron after the two-year period has expired.
To manage your Microsoft 365 licences yourself, you will need a very good working knowledge of both the Microsoft Admin Centre and Microsoft 365. Self-management of Microsoft 365 licences should only be carried out by experienced users. For this reason, we recommend that you assign centron the necessary permissions to manage the Microsoft 365 licences.