Support

Answers to frequently asked support questions about centron Webhosting – ranging from packages and domains to SSL, CMS support, scalability and technical support.

What is centron Webhosting?

A service that provides storage space and technical support for website hosting.

What web hosting packages does centron offer?

A range of packages tailored to different needs and website sizes.

Can I register a domain through centron?

Yes, domain registration is often included as part of the web hosting service.

Does centron offer SSL certificates?

Yes, SSL certificates are generally available to ensure website security.

Does centron support content management systems such as WordPress?

Yes, centron supports popular CMS systems.

What about website speed and reliability?

centron places great importance on fast loading times and high availability. For centron and Webhosting, no separate service level agreements are guaranteed beyond the general infrastructure; availability depends on the underlying infrastructure and platform.

Does centron offer email hosting?

Email hosting is often an integral part of web hosting packages.

How does technical support work at centron?

Customers can receive support via various channels, such as by telephone or email.

Can I back up and restore my website with centron?

Backup and restore functions are not included in the basic web hosting package. It is your responsibility to back up your website data, email accounts, content and configurations, unless separate backup services have been agreed.

How do I scale my hosting package as my requirements grow?

Upgrade options are usually available to meet a website’s growing needs. Once you’ve reached the highest package, you can switch to a ccloud³ VM.